Dear Valued Customers,

At, we prioritize the safe and timely delivery of your orders. All packages are assigned a unique tracking number for your convenience and peace of mind. Once an order has been shipped and the tracking information indicates that the package has been delivered, our responsibility for the package ends.

If your package is marked as delivered but is not found, we recommend contacting your local post office. They can assist you in locating your package if it has been misplaced or stolen. Please note that once the package is confirmed as delivered, you must work directly with the carrier, whether it is UPS or USPS, for further assistance.

Thank you for your understanding and cooperation.

Best regards,