Jewelry Candles' Support Center

Company Information

Company FAQs

About Us

Jewelry Candles? What kind of name is that?

What kind of jewelry could I recieve in my Jewelry Candle product?

Oh no! My product arrived broken! What do I do?

I need to change my billing/shipping address. How can I do that?

Do you offer wholesale for businesses?

What is your Privacy Policy?

What are your Terms of Service?

What is your Return & Refund Policy?

How many scents do you offer?

What are some examples of jewelry I could receive?

Where will I find my jewelry?

I found my jewel! How do I find how much it is valued at?

Website FAQs

I can't log into my account, please help me!

I can't get my promotion/coupon/discount/gift card to work. What is wrong?

I need to cancel and/or change my order.

Product FAQs


What are your candles made of?

What are the candle specifications?

May I choose what type of jewelry I receive?

Do you have different types of candles?


What are Jewelry Tarts?

What are Jumbo Jewelry Tarts?

Wax Dipped Roses

What are Wax Dipped Roses?

Are these real, live roses?

How long does the scent last?

Bath & Body Products

What type of bath & body products do you offer?

What are your Jewelry Soaps?

What are your Jewelry Lotions?

Are your bath & body products good for those with sensitive skin?

Are your bath & body products good for those with skin conditions? (Acne, Eczema, etc, etc?)